TriCore Solutions: Data Management for the Modern Enterprise

The company manages applications running on database systems in addition to providing patching, security, updates, tuning, availability, and performance tuning of the database. TriCore’s solutions utilizes vendor tools from various vendors, including Microsoft, Oracle, etc. to provide patching and monitoring services to support the underlying databases, but also leverages their own proprietary scripts to fill in the gaps where the existing tools fail to provide specialized reporting as desired by the customer. “Our scripts help customers gain better visibility into the performance of the databases we manage for our customers,” explains Clayman.

Every year, TriCore’s customers continue to extend their partnership with them because of The TriCore Trusted Promise, the company’s flagship program. It is a holistic approach towards customers, meeting all the data center needs of enterprises with a unique stewardship account management model. Clients are provided with touch points at all levels within TriCore so that they always have access to experts when required to advance their technology initiatives. One such customer, a large pharmaceutical company, depends on TriCore to manage their extensive database and middleware environment and relies on TriCore to both create standards and operationalize the management of these environments to deliver a more efficient and effective service to the application development team.

TriCore looks forward to continuing to help both new and existing customers better leverage their technology investments to improve the service their customers deliver to both internal and external constituents.